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Is my money safe?
Yes. When you back a campaign, your money goes into a secure escrow account — not the creator's pocket. For All-or-Nothing campaigns, if the goal isn't reached by the deadline, every backer is automatically refunded in full. You can view the public escrow record from any campaign page.
How do refunds work?
All-or-Nothing campaigns refund automatically: if the funding goal isn't met by the deadline, your full investment returns to your account — no forms, no waiting on support. Keep-it-All campaigns release funds to the creator when the campaign ends, so they don't refund.
How do I get my reward?
Campaign rewards unlock based on your total investment in that campaign. Open the campaign page — tiers you've unlocked show their full details, and the creator coordinates delivery through campaign updates and direct messages.
What fees do I pay?
Backing a campaign costs a small platform fee (1.5% or less, depending on your plan — Platinum members pay zero). Adding money by card costs 1.5% plus a $0.99 deposit fee; with any subscription that $0.99 is only charged on your first deposit. Direct transfers into your account are free, and browsing is always free.
What are digital dollars?
Your balance is held in digital dollars (USDC) and digital euros (EURC) — regulated tokens each backed 1-to-1 by real dollars and euros in audited reserves. They move instantly and work globally, but you can simply think of them as the dollars and euros they represent.
Where is my money stored?
In your own secure account, protected by keys that only your login can unlock. Nobody — including CoFunders — can move your money without you. You can export your account key any time under Menu → Security.
How do I withdraw?
You can send your balance to any external account address from Portfolio → Transfer, free of platform fees. Withdrawals straight to a bank account are coming — we'll announce it in the app.
Can I sell my investment early?
Yes — the Liquidity market lets you list an active investment at a discount, and another member can buy your position. You get paid directly the moment someone accepts your listing.